Welcome Afloat is a highly practical customer service training course, using varied active training styles to give participants the skills and knowledge they can immediately use in the workplace.
The Welcome Afloat one-day training course gives participants today's core customer service skills - reflecting the latest techniques and best practice. It is a highly flexible course and can be tailored to include content and knowledge specific to destinations and businesses.
Following on from almost five successful years of delivering the ‘Welcome Afloat’ programme face to face, British Marine, together with Welcome to Excellence, have decided to offer an online version as well.
IS IT RIGHT FOR ME?
If you work in the Leisure Marine Tourism Sector in a customer facing role, this course is for you.
Contact: Kitty Judd +44 (0) 7923 250 650 / firstname.lastname@example.org